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Privacy Policy

Last updated: December 19, 2025

This Privacy Policy explains how the Ranch Operations Manager web and mobile applications ("Ranch Operations Manager", "we", "our", or "us") collect, use, and protect information about users of the tool ("you").

1. Who We Are

Ranch Operations Manager is a tool designed to help ranch operators manage grazing seasons, paddock boundaries, herd movements, and related operational data via web and mobile applications.

If you have questions about this policy or how your data is handled, you can contact us at:

  • Email: ieg-tech+fwwf-support@iegconsulting.com

2. Information We Collect

We only collect data that supports the primary functionality of the applicaitons. The following types of information are collected when you use the Ranch Operations Manager:

2.1 Account and Contact Information

  • Email address (used as your username and for notifications)
  • Ranch affiliation

2.2 Ranch and Operational Data

  • Ranch names and identifiers
  • Paddock boundaries and related spatial data (e.g., KML files)
  • Grazing records and herd movement history
  • Season configuration and planning data

This information is entered by you or by an authorized administrator on your behalf so that the tool can perform its intended functions.

2.3 Usage and Device Information

When you access the application, we may collect basic technical and usage information, such as: - IP address and general location - Device type, operating system, and browser type - Dates and times of access - Features used within the application

This information is typically collected through server logs or you have been asked to email to us the debug logs directly from within the application.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Ranch Operations Manager web and mobile applications
  • To authenticate users and secure access to your ranch and season data
  • To configure and run analyses, visualizations, and reports based on your ranch and grazing information
  • To communicate with you about your account, updates, maintenance, or support requests
  • To monitor system performance, troubleshoot issues, and improve the reliability and usability of the tool
  • To comply with legal obligations and enforce our terms of use

We do not sell your personal information.

4. How We Share Information

We may share your information in the following limited circumstances:

  • Service providers and infrastructure: With third-party vendors that provide hosting, storage, logging, analytics, mapping, or similar technical services that support the operation of Ranch Operations Manager. These providers are only allowed to use your information as necessary to provide their services to us.
  • Authorized users and administrators: Within your organization or ranch, authorized admins and team members may have access to the data you enter, in accordance with your organization’s internal policies.
  • Legal requirements: When we are required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our users or others.

We do not sell or rent your information to third parties for marketing purposes.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide and maintain access to your ranch and season data
  • Satisfy the purposes described in this Privacy Policy
  • Comply with legal, accounting, or reporting requirements

If your organization or ranch administrator requests deletion of certain data, we will make reasonable efforts to comply, subject to any technical or legal constraints.

6. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. These measures may include:

  • Role-based access controls
  • Encryption in transit (e.g., HTTPS)
  • Regular maintenance and monitoring of hosting infrastructure

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Use of the Mobile App

When using the Ranch Operations Manager mobile application:

  • Some data entry may occur while your device is offline; in such cases, data is queued and then synced when an internet connection becomes available.
  • Sync queues may be cleared when the app is closed, so you should confirm that important submissions have been successfully synced before exiting the app.

The same data collection and use principles described in this policy apply to the mobile app.

9. Third-Party Services

Ranch Operations Manager may integrate with third-party services (for example, mapping or geospatial services, cloud hosting providers, or analytics tools). These services may collect or receive limited data as necessary to provide their functionality.

Where applicable, these providers operate under their own privacy policies. We encourage you to review those policies if you have questions about how they handle data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice (such as within the application or by email).

Your continued use of Ranch Operations Manager after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: ieg-tech+fwwf-support@iegconsulting.com